Senior Systems Engineer
Durpro Workforce Solutions
Durban, KwaZulu-Natal
Permanent
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Posted 16 September 2019

Job Details

Job Description

 

 Purpose of the position

The incumbent will be responsible for the development and support of technology infrastructure, hardware, software and office systems support and distribution, systems performance management, technology integration of functions as well as engineering support in network operations.

 

  • Performs system backups and recovery
  • Provide technical, server and general desktop and system support for the allocated divisions and regions to ensure that users are able to work effectively
  • Maintains data files and monitors system configuration to ensure data integrity
  • Log calls and provide support and feedback/follow ups to users, Helpdesk and Management
  • Monitor routers, email servers and attend to connectivity issues across the WAN
  • Network Administration and configuration
  • Maintain calls on Helpdesk System
  • Installs new desktop, laptops and printers
  • Perform user administration on servers and infrastructure
  • Provides 1st, 2nd and 3rd line support on applications and systems
  • Install and configure servers
  • Ensure that backup procedures are in place
  • Disaster recovery procedure and protocols
  • Designing and implementing firewall solutions
  • Implement and maintain security procedures
  • Manage bandwidth between Liaise with External Service Providers for support
  • Recording, tracking and reporting of inventory management of software, hardware, licenses and other IT supplies in accordance with policies and procedures
  • Ensuring all desktops, printers and servers are serviced regularly and kept in good running order.n VOIP and Date requirements
  •  
  • Project Support:
  • Participate in Group IT projects.  This might require some afterhours work to minimise impact on users
  • Install, configure and maintain Desktops and systems for business projects (usually off site)

 

Minimum Requirements

  • IT related diploma/degree (Not required, but preferable)
  • Qualifications in A+, N+, MCSE/ITP, VMware, Networking will be advantageous
  • 5+ year(s) work experience in a senior IT related technical position
  • Must have experience in a large organisation 1000 + computer users
  • Extensive and in-depth experience with operating systems including:
  • Desktop operating systems (Windows 7, 8, 10)
  • Windows, 2000, 2003, 2008, 2013, 2016 Server Platforms 
  • Linux Red Hat, Ubuntu and Centos
  • Active Directory
  • Knowledge of Mac operating systems beneficial
  • Extensive and in-depth experience of the Microsoft Office 365 (Word, Excel etc.) suite
  • Extensive and in-depth experience Microsoft Exchange Online and Outlook
  • Extensive and in-depth experience of Microsoft O365 Management, AD Sync
  • Extensive and in-depth experience of Microsoft SharePoint, OneDrive, Skype, Teams, OneNote, Yammer, Streams, Sway, Forms, Flow and Delve
  • Extensive and in-depth experience VMWare
  • Extensive and in-depth experience Dell and HP SAN’s and Servers
  • Extensive and in-depth experience Veeam Backup and replication
  • Working knowledge and experience with Manage Engine products
  • Extensive and in-depth experience of printers (Follow me) and Print servers
  • Extensive and in-depth experience of Mimecast
  • Extensive and in-depth experience of Trend AV
  • Ability to troubleshoot and understand networking including:
  • Cisco, routers, switches and wireless AP’s
  • Switching / Routing / Cisco ISE
  • Networking of LAN and WAN (MPLS) architectures (Fibre and UTP)
  • Domains, DNS, DHCP
  • FortiGate Firewalls and Forti Analyzer
  • TCP/IP V4
  • Working knowledge and experience with environmental monitoring / fire suppression (Server roomWorking knowledge and experience with biometric readers and associated software
  • Working knowledge and experience with IP based CCTV camera’s, NVR’s and associated software
  • Knowledge of SQL beneficial
  • Knowledge of EMC Avamar and Data Domains beneficial
  • Exposure to Management Information Systems (ERP)

Only shortlisted candidates will be contacted